🔐 Privacy Policy
Effective Date: 20 December 2025
Company: Business Chat (myBusinessChat.com)
Operated by: Universal Gateway Corporate Services LLC
Jurisdiction: United Arab Emirates
1. Introduction
Business Chat (“we”, “our”, “us”) operates myBusinessChat.com, a WhatsApp Business API technology platform enabling businesses to communicate with their customers via WhatsApp.
We are committed to protecting your privacy and ensuring compliance with:
• Meta / WhatsApp Business Platform Policies
• UAE data protection regulations
• Applicable international privacy standards
This Privacy Policy explains how we collect, use, store, and protect data.
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2. Information We Collect
We may collect and process the following data:
a) Business & Account Information
• Business name, address, and contact details
• Authorized user details
• Meta Business Manager & WhatsApp Business Account (WABA) IDs
b) End-User Data (Customer Conversations)
• WhatsApp phone numbers
• Message content sent or received via WhatsApp API
• Message metadata (timestamps, delivery status)
⚠️ We do NOT read, sell, or use message content for marketing.
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3. How We Use Information
We use data strictly to:
• Provide WhatsApp Business API services
• Deliver, route, and log messages
• Maintain platform security and compliance
• Troubleshoot issues and provide support
• Comply with Meta and legal requirements
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4. WhatsApp & Meta Data Processing
• Messages are processed only via Meta-approved WhatsApp Business APIs
• Data transmission follows Meta’s encryption and security standards
• We act as a data processor, while our customers remain the data controllers
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5. Data Sharing
We do not sell or rent data.
Data may only be shared with:
• Meta Platforms, Inc. (for WhatsApp message delivery)
• Authorized sub-processors (hosting, infrastructure, logging)
• Legal authorities if required by law
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6. Data Retention
• Message logs are retained only as required for delivery, reporting, or compliance
• Customers may request deletion of their data at any time
• Backup retention follows industry-standard security practices
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7. Data Security
We implement:
• Secure servers & encrypted connections
• Role-based access controls
• Monitoring against unauthorized access
Despite best efforts, no system is 100% secure.
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8. Customer Responsibilities
Businesses using our platform must:
• Obtain explicit user consent (opt-in) before messaging
• Provide clear opt-out instructions
• Comply with WhatsApp Commerce & Messaging Policies
We are not responsible for misuse by customers.
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9. User Rights
You may request:
• Access to your data
• Correction or deletion
• Restriction of processing
📧 Contact: admin@myBusinessChat.com
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10. Policy Updates
We may update this Privacy Policy. Changes will be posted on this page.
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11. Contact Information
Business Chat
Universal Gateway Corporate Services LLC
Website: https://myBusinessChat.com
Email: admin@myBusinessChat.com
Phone: +971586796100
Address: OFFICE NO :1914, Business Bay
Bur Dubai
Dubai, Dubai 47203
United Arab Emirates